Our clients rely on us for transforming their HR Function which in turn leads to transformation in their business.  How did we do this with a client having operations across GCC?

Our team first assessed their current HR capabilities alongside a SWOT analysis. We also discussed their goals and vision for the transformation and developed a plan to achieve the same – touching all aspects of HR.

Next, we redesigned the HR Structure and worked to implement the new structure so it best supports the business and enables the leadership to achieve the short and long-term objectives. This included implementing systems, enhancing team capability, defining workflows and ensuring adherence. 

To support the transition, we coached Managers and Employees to learn new skills and adapt to the changes in the business. Throughout the process, we provided the client with ongoing support and guidance. This included addressing any issues that arose along the way and providing regular progress updates.

In the end, the client successfully made the transition to a new way of operating in its people domain. They were grateful for the personalized assistance and support throughout the process, and felt confident in their ability to continue growing and adapting their business to meet the changing business needs.

One of our client needed assistance with upskilling their HR Team and in turn have them support the business as needed. HR department was being headed by a newly promoted manager and the CEO wanted to improve the people skills of this Manager in turn enabling better support for the business and helping team increase productivity.

Our team first conducted an assessment of their current capability of the HR Head identified areas for improvement. We discussed the goals for the coaching with the CEO and the type of transformation they expecting in the coachee – in this case the newly promoted HR Manager.

Next, we worked with coachee on developing all the needed skills for the role. This included practicing active listening, giving and receiving feedback, and delivering effective presentations. We also enabled the coachee to work closely with CEO and Managers and act as their partners in business. We also ensured that the coachee enhances emotional intelligence, including managing stress and building resilience.

Throughout the coaching process, we provided the client everything that was required to ensure the successful goal acheivement of coaching engagement. This included regular coaching sessions, as well as resources and tools to support their development.

In the end, the client saw a significant improvement in the capability of the newly promoted HR Manager. They were grateful for the personalized coaching and support throughout the process, and felt confident in their ability to continue to benefit from the professional transformation of the HR Manager.

Our clients often come to us seeking assistance for their performance management system. One such client - a growing company - wanted to establish a fair and effective system for evaluating employee performance and providing feedback so they can have a objective basis for salary reviews/ promotions.

Our team first understood their current performance management practices and identified areas for improvement. We discussed their goals for the new system and the type of culture they wanted to create within the company. We also checked if they wanted to do this through an HR platform or manually in excel going forward.

A new performance management system was designed which included establishing clear performance expectations, developing a fair and consistent evaluation process, and providing regular feedback to employees. To support the implementation of the new system, we trained the managers and employees on how to conduct performance conversations. This included training on how to set goals, provide feedback, and conduct performance evaluations.

To ensure the success of the new system, we established a regular review process to assess its effectiveness and make any necessary adjustments as and when needed. Throughout the process, the client’s team was provided all the support and needed guidance which led to significant improvement in their performance management system and employee engagement resulting in a performance driven company culture. The business in turn benefitted from this change and got catapulted to an upward trajectory much beyond the usual numbers.

HTrust conducted the People Management Program for one of the region’s biggest distributor with a huge portfolio of high-end brands. All People Managers at this company attended this Program and the feedback was overwhelming.  Through follow-up sessions, these Managers continue to progress in their journey towards becoming effective leaders.

Challenge - People Managers at this organization were struggling to retain and engage their team members and the organization as a whole was lagging behind in achieving its business goals coupled with rising people costs due to high employee turnover.

Our approach – we assessed the Managers on several topics related to People Management followed by a workshop where we equipped them with time tested tools and methodologies which helped them create a ‘positive leadership’ brand - one that helped cultivate ‘trust’ with their teams and allowed them to truly reflect their authentic self. The follow-up sessions ensure they can voice their challenges and get answers to their real life scenarios pertaining to their teams.

Impact - As a result of conducting this Program in UAE and all its subsidiaries within the region the Managers now engage with their teams in a way that is bringing sustained business results through continuous feedback and support.